Term and Conditions

1. Our RV Community

RV Life Outlet serves RV enthusiasts who value quality parts and accessories for their recreational vehicles. Our products cater to DIY RVers and professionals alike, specializing in:

• 12V and 240V electrical systems
• Chassis and brake components
• Camping essentials and awnings
• Power solutions and batteries
• RV hardware and specialized parts

We’re committed to helping you maintain and upgrade your RV with reliable products and expert support.

2. User Responsibilities

2.1 Account Information

When creating an account, you agree to:

• Provide accurate and current information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized account activity

2.2 Product Selection

As an RV owner, you understand that:

• You are responsible for verifying product compatibility with your specific RV model
• Technical specifications should be reviewed before purchase
• Installation of electrical, gas, or brake components requires proper expertise

2.3 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Misrepresent your identity or order information
• Resell our products without authorization

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in our product listings, but:

• Images may vary slightly from actual products
• Specifications are subject to change by manufacturers
• Some items may require professional installation

3.2 Product Availability

All orders are subject to:

• Product availability at time of order processing
• Verification of payment information
• Shipping restrictions to your location

3.3 Services

We provide:

• RV parts and accessories sales
• Technical support for product selection
• Shipping to most international destinations (excluding some Asian and remote regions)

4. Ordering and Payment

4.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• Orders typically process within 1-2 business days
• We reserve the right to cancel orders for suspected fraud or errors

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are:

• In US dollars unless otherwise stated
• Subject to change without notice
• Exclusive of any applicable taxes or customs fees

5. Shipping Policy

5.1 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL or FedEx within 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS within 15-25 business days after shipment

5.2 International Orders

For customers outside the U.S.:

• We ship globally (excluding some Asian and remote regions)
• Customs fees are the customer’s responsibility
• Delivery times may vary based on customs processing

5.3 Delivery Issues

If your order doesn’t arrive:

• Contact us within 30 days of expected delivery
• We’ll work with the carrier to locate your package
• If the package is lost, we’ll reship or refund as appropriate

6. Returns and Refunds

6.1 Return Policy

We accept returns:

• Within 15 days of delivery for most items
• Items must be unused and in original packaging
• Return authorization must be obtained first

6.2 Non-Returnable Items

For safety reasons, we cannot accept returns on:

• Installed or used gas system components
• Electrical items with cut or modified wiring
• Custom-cut floor matting
• Opened packages of hoses & filters
• Any item showing signs of installation or use

6.3 Refund Process

Refunds are issued:

• Within 3-5 business days after we receive your return
• Original shipping fees are non-refundable (except for defective/wrong items)
• To the original payment method (5-10 business days to appear)

7. Intellectual Property

All content on rvlifeoutlet.com is:

• Owned by or licensed to RV Life Outlet
• Protected by copyright and trademark laws
• Not to be reproduced without written permission

You may use our website for personal, non-commercial purposes only.

8. Liability Limitations

8.1 Product Use

RV Life Outlet is not liable for:

• Improper installation of RV parts
• Modifications made to products after purchase
• Failure to follow manufacturer instructions

8.2 Website Use

We strive to maintain accurate information but:

• We don’t guarantee error-free operation of the website
• We’re not liable for temporary unavailability
• Technical issues may occasionally affect ordering

8.3 Maximum Liability

Our total liability for any claim related to:

• Products is limited to the purchase price of those products
• Services is limited to the fees paid for those services

9. Governing Law

These Terms and Conditions:

• Are governed by the laws of Wisconsin, USA
• Any disputes will be resolved in Milwaukee County courts
• If any provision is found invalid, the remainder remains in effect

10. Changes to Terms

We may update these terms periodically:

• Changes will be posted on this page
• The “Last Updated” date will reflect modifications
• Continued use of the site constitutes acceptance

11. Contact Us

For questions about these Terms:

RV Life Outlet
1737 Grant View Drive
Milwaukee, US 53204
Email: [email protected]
Phone: (414) 555-0198 (Mon-Fri 8AM-5PM CST)